Official Privacy Document

Privacy Policy 26m — Protecting Your Data

At 26m, your privacy is more than a legal obligation — it is our commitment to every member. We take seriously our responsibility to protect every piece of personal information you entrust to us.

Register Now Updated: January 2026
Our Privacy Commitment
256-bit SSL encryption on all data
Data is not sold to third parties
Data access & deletion rights available
Integrated & secure KYC
Compliance with international data standards

1. Introduction & Scope of This Privacy Policy

Welcome to the 26m Privacy Policy. This document clearly and transparently explains how the 26m platform collects, stores, uses, and protects your personal information. This policy applies to all users who register, browse, or use any 26m services, whether through our official website at 26m.bio or via the 26m mobile app.

We understand that sharing personal information with any online platform requires a great deal of trust. That is why we are committed to being transparent about our data practices and ensuring your privacy rights are fully respected at all times. At 26m, we believe that strong privacy is the foundation of an enjoyable and worry-free gaming experience.

By using the 26m platform, you agree to the collection and use of your information as described in this Privacy Policy. Please read this entire document carefully before registering.

2. Types of Personal Data We Collect

26m only collects information that is strictly necessary to provide you with a safe, fair, and high-quality service. We do not collect excessive or irrelevant data beyond what is required to operate our platform. The following are the categories of data we collect:

Data Category Example Information Primary Purpose
Identification Data Full name, date of birth, ID number KYC verification & legal compliance
Contact Data Email address, phone number Account communications & notifications
Financial Data Bank account details, transaction records Deposit & withdrawal processing
Technical Data IP address, device type, web browser Security & fraud detection
Game Data Wagering history, wins, play time Service improvement & compliance
Cookie Data Language preference, login session Enhanced user experience

We also collect information you voluntarily provide when contacting our customer support team, completing feedback forms, or participating in promotional activities. All such information is handled with the same high level of protection.

3. How We Use Your Data

Every piece of information we collect is used for legitimate and transparent purposes. We do not use your data for any purpose not stated in this Privacy Policy without first obtaining your consent. The primary purposes for data use are as follows:

  • Processing new account registrations and conducting mandatory identity verification (KYC) to ensure platform security and comply with applicable legal requirements.
  • Processing all financial transactions including deposits, withdrawals, and bonus payments securely and efficiently using industry-standard encrypted payment infrastructure.
  • Providing effective and responsive customer support, including resolving disputes, answering technical inquiries, and assisting users with account-related issues.
  • Detecting and preventing fraudulent activity, money laundering, account abuse, and other security threats that could harm users or the integrity of the platform.
  • Analyzing usage patterns in aggregate and anonymized form to improve platform design, user experience, and the range of games offered.
  • Sending important communications related to your account such as transaction confirmations, security alerts, and material policy updates.
  • Sending relevant promotional information and bonus offers, provided you have given consent to receive such marketing communications.

You may opt out of receiving marketing emails at any time by using the unsubscribe link found at the bottom of every email or by contacting our support team.

4. Data Sharing & Disclosure

26m does not sell, rent, or trade your personal data to any third party for commercial purposes. This is a non-negotiable policy we strictly uphold. However, there are limited situations where we may need to share your information with certain parties:

  • Payment service providers: Required financial data is shared with approved payment processors and banking institutions solely to facilitate your deposit and withdrawal transactions.
  • KYC & identity verification providers: Identity information is shared with accredited third-party identity verification platforms to fulfil mandatory KYC requirements.
  • Legal authorities: We will disclose required information to the relevant authorities when mandated by law, court order, or valid legal process.
  • Technology partners: Technical infrastructure providers such as cloud and cybersecurity services are bound by strict confidentiality agreements and may only use data for technical purposes.

All third parties we work with are subject to strict data protection agreements and are required to handle your information to a security standard at least equivalent to our own.

5. Data Security & Protection

Your data security is our highest priority. 26m continuously invests in the latest security technologies and procedures to ensure your personal and financial information remains protected from unauthorized access, loss, or misuse.

  • All data transmitted between your device and 26m servers is encrypted using 256-bit SSL/TLS encryption — the same security standard used by leading banking and financial institutions worldwide.
  • Sensitive data such as passwords is stored in hashed form using modern cryptographic algorithms. Even 26m's internal team cannot read your password in plain text.
  • Our multi-layered intrusion detection system (IDS) and firewall monitor network traffic 24/7 to automatically detect and block any suspicious activity.
  • Independent security audits and penetration testing are conducted periodically by independent cybersecurity firms to identify and address vulnerabilities before they can be exploited.
  • Access to users' personal data within 26m staff is restricted on a strict need-to-know basis, with all access logged and monitored.

In the event of any security incident involving your data, we are committed to notifying you within 72 hours of becoming aware of the incident, in line with international best practices.

6. Cookies, Tracking & Similar Technologies

26m uses cookies and similar tracking technologies to enhance your experience on our platform. Cookies are small text files stored on your device when you visit our website. They allow us to remember your preferences and deliver a more personalised experience.

Cookie Type Purpose Duration
Essential Cookies Core platform functions, login sessions Session only
Performance Cookies Anonymous usage analytics Up to 12 months
Functional Cookies Language preference, display settings Up to 6 months
Security Cookies Fraud detection, device verification Up to 30 days

You can manage or disable cookies through your web browser settings. Please note, however, that disabling essential cookies may affect certain features of the 26m platform and your overall gaming experience.

7. User Rights Regarding Personal Data

As a 26m user, you have certain rights regarding your personal data. We fully respect these rights and provide easy channels for you to exercise them. The following are your key rights:

1
Right to Access
You have the right to request a copy of all personal data we hold about you at any time.
2
Right to Rectification
You have the right to request correction of any inaccurate or incomplete information.
3
Right to Erasure
You may request deletion of your personal data, subject to legal retention requirements.
4
Right to Data Portability
You have the right to receive your data in a structured, machine-readable format.
5
Right to Object
You may object to the processing of your data for direct marketing purposes at any time.
6
Right to Restrict Processing
You may request that we restrict how we use your data under certain circumstances.

To exercise any of the above rights, contact our privacy team via the official 26m support email. We will process your request within 30 business days.

8. Data Retention Period

26m retains your personal data only for as long as necessary to fulfil the purposes stated in this Privacy Policy, or as required by applicable laws and regulations. We do not keep your data longer than necessary.

  • Active account data is retained for the duration your account remains active, plus any additional period required by law for financial record-keeping and compliance.
  • Financial transaction records are retained for a minimum of seven (7) years after the transaction is made, in line with applicable anti-money laundering (AML) legal requirements.
  • Customer support communication data is retained for three (3) years for dispute resolution and service quality improvement purposes.
  • Technical logs and security data are retained for one (1) year for threat detection and security incident investigation purposes as needed.
  • When data is no longer needed, it will be securely deleted or anonymised using data disposal procedures that meet industry standards.

9. Changes to This Privacy Policy

26m reserves the right to update or modify this Privacy Policy from time to time to reflect changes in our data practices, new legal requirements, or platform service improvements. We are committed to notifying you of any material changes.

  • Any material changes to this Privacy Policy will be communicated to you via registered email or a prominent in-platform notification at least seven (7) days before the changes take effect.
  • The latest version of this Privacy Policy is always available on this page, with the most recent update date clearly stated at the top of the document.
  • Continued use of the 26m platform after a Privacy Policy update is published constitutes your acceptance of the revised terms.
  • If you disagree with any changes, you have the right to close your account and request deletion of your data in accordance with the procedure set out in Section 7.

10. Contact Us Regarding Privacy

If you have any questions, concerns, or complaints regarding this Privacy Policy or how we handle your personal data, the 26m privacy team is always ready to assist you. We take every privacy-related inquiry and complaint seriously.

  • For general privacy inquiries, you may contact the 26m support team via live chat available 24/7 on the platform.
  • For official requests regarding your data rights (access, correction, deletion), please submit a written request via our official support email.
  • We are committed to responding to all privacy-related inquiries within three (3) business days and resolving formal requests within 30 business days.
26m Official Support Email
[email protected]
Support available 24 hours a day, 7 days a week

This Privacy Policy was last updated on: January 2026.

Why Your Data Is Safe With 26m

Six layers of privacy protection safeguarding your information at all times

256-bit SSL Encryption

Every bit of data transmitted between your device and 26m servers is protected with 256-bit SSL encryption — the same standard used by major banks around the world to secure online transactions.

Integrated & Transparent KYC

Our integrated identity verification (KYC) process ensures only verified users can access the platform, comprehensively protecting the 26m community from identity fraud and account abuse.

Data Never Sold to Anyone

Your personal information has never been and will never be sold, rented, or traded to advertisers or third parties for commercial purposes. Your privacy is not our product — your trust is our priority.

Two-Factor Authentication (2FA)

An additional security layer via two-factor authentication is available for all 26m accounts. Even if your password is compromised, your account remains secure with this extra layer of protection.

Regular Security Audits

26m undergoes independent security audits and penetration testing on a regular basis by accredited cybersecurity firms, ensuring our infrastructure remains up to date against the latest security threats.

Full Data Rights in Your Hands

You have full control over your data — from access and correction to deletion and portability. 26m provides easy and responsive channels for you to exercise all these rights.

Join the 26m Community

Ready for a Gaming Experience That's Safe & Fun?

Create your 26m account today and enjoy a wide range of slot games, sports, bingo, and more — backed by the privacy protection and data security we are proud of. Thousands of Malaysian members have trusted 26m as their online entertainment platform of choice.

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