Official Document

Terms and Conditions 26m — Platform Guidelines

Before you begin using the 26m platform, please read and understand these Terms and Conditions carefully. This document outlines the rights, responsibilities, and rules governing the use of all 26m services.

Register Account Updated: January 2026
Key Summary
Minimum age: 18 years old
One account per user
Account information must be accurate
Bonuses are subject to rollover requirements
Withdrawals processed within 24 hours
Fraud will result in account termination

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and 26m ("Platform", "us"). By registering, accessing, or using any part of the 26m platform — whether via the website or mobile app — you hereby agree to be bound by all Terms set out herein. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.

Important: These Terms are a living document and may be updated from time to time. It is the user's responsibility to review these Terms periodically. Continued use of the 26m platform following any amendment means you accept those changes.

1. Eligibility & Account Registration

The 26m platform is open to users who meet the following eligibility criteria. By registering, you confirm that you meet all stated requirements and that the information you provide is true, accurate, and current.

  • You must be at least 18 years of age at the time of registration. 26m reserves the right to request proof of age at any time, and accounts found to belong to underage individuals will be terminated immediately.
  • You are registering on your own behalf and not on behalf of any other individual. Proxy registration or registering on behalf of another person is strictly prohibited.
  • You are not currently on a self-exclusion list or enrolled in any active responsible gambling protection programme on the 26m platform or any other platform.
  • Use of the 26m platform must not violate any laws or regulations applicable in your area of residence. It is the user's responsibility to ensure compliance with local laws.
  • Each individual is only permitted to hold one active account. Multiple account registrations by the same individual is a serious violation of these Terms.

During the registration process, you are required to provide your full name, date of birth, a valid email address, and an active phone number. All this information is used to verify your identity through our integrated KYC (Know Your Customer) process. This process is in place to protect you and ensure the integrity of the platform.

2. Account Management

Your 26m account is exclusively yours and may not be transferred, shared or sold to any other party. You are solely responsible for all activity that occurs under your account, including any financial transactions and gaming activity.

  • Your account password must be kept secure and must not be shared with anyone, including family members or friends.
  • If you suspect your account has been accessed without authorisation, contact the 26m support team immediately through official channels.
  • 26m uses 256-bit SSL encryption to protect all data transmitted between your device and our servers.
  • Two-factor authentication (2FA) is available and strongly encouraged for all users as an added layer of security.
  • Accounts inactive for more than 12 consecutive months may be subject to maintenance fees or account termination in accordance with the current 26m policy.

Note: 26m will never ask for your password via email, live chat, or phone. Be alert to phishing attempts and always access the platform through official channels only.

3. Deposits & Fund Withdrawals

26m supports a wide range of local Malaysia payment methods including online banking, e-wallets and instant transfers. All financial transactions are processed through secure, industry-standard encrypted payment channels.

The following are the deposit and withdrawal conditions that every user should understand:

  • Minimum and maximum deposit amounts are set according to the selected payment method and may vary. Current limits can be checked on the platform's Deposit page.
  • All deposits must be made using a bank account or payment method registered in the user's own name. Third-party deposits are not accepted.
  • Winning withdrawals are processed within 1 to 24 hours depending on the selected withdrawal method and current verification requirements.
  • Users must complete the full KYC verification process before their first withdrawal can be processed. This includes identity verification and payment method verification.
  • 26m reserves the right to request additional supporting documents for any withdrawal exceeding certain limits as part of our anti-fraud procedures.
  • Funds in user accounts are held separately from 26m's operational assets, ensuring the safety and availability of your funds at all times.

If there is any dispute regarding a transaction, users are requested to contact the support team within 30 days of the transaction date. Disputes raised after this period may not be able to be processed.

4. Bonuses, Promotions & Special Offers

26m offers a variety of bonuses and promotions from time to time to add value for our users. Each bonus and promotion is subject to specific conditions stated in the relevant promotion terms, and users are advised to read those conditions carefully before accepting any offer.

  • Welcome bonuses are only available to new users registering for the first time. Creating multiple accounts to claim the welcome bonus constitutes fraud and will result in account termination.
  • All bonuses are subject to rollover requirements (wagering conditions) clearly stated in the promotional terms. Withdrawals may not be made before rollover requirements are fulfilled.
  • Bonuses cannot be transferred between accounts and have no cash value unless specifically stated otherwise.
  • 26m reserves the right to modify, suspend or withdraw any promotion at any time without prior notice if there is evidence of abuse or fraud.
  • Use of automated software, bots, or any other method to manipulate bonuses is strictly prohibited and will result in the forfeiture of all associated bonuses and account balances.

Tip: Always check the latest promotions page for deposit bonus offers, weekly cashback, and loyalty programmes available to 26m members.

5. Game Rules & Platform Activity

All games available on the 26m platform — including Slots, Sports, Bingo, and the Game Lobby — are operated using a Random Number Generator (RNG) that has been verified and certified by an independent body. This ensures every game outcome is fair, random, and cannot be manipulated by any party.

  • Users must play solely for personal entertainment purposes. Use of the platform for commercial, resale, or organised professional wagering is strictly prohibited.
  • Any attempt to exploit technical bugs, software vulnerabilities, or game inconsistencies for unfair gain is a serious violation of these Terms.
  • Player collusion to cheat or manipulate game outcomes, including in live games, is prohibited and may result in account termination and forfeiture of wins.
  • 26m reserves the right to void any bets or transactions arising from technical errors or incorrect odds. In such cases, the original stake will be refunded in full.
  • Minimum and maximum betting limits are set for each game and must be observed. These limits may vary by game type and user account level.

For more information on the specific rules for each game category, please refer to the relevant help page or contact our support team, available 24 hours a day.

6. Accepted User Conduct

26m is committed to maintaining a safe, respectful and enjoyable environment for all users. All users are required to conduct themselves in a polite and responsible manner while using the platform, including in all interactions with other users and our support team.

  • The use of offensive language, threats, harassment or any form of inappropriate communication in live chat, forums or any platform communication channel is strictly prohibited.
  • Spreading false information, propaganda or misleading content about 26m or its users through any platform is strictly prohibited.
  • The use of any third-party software, automated bots, cheat tools or other unauthorised methods to gain an unfair advantage in any game is strictly prohibited.
  • Any activity that could disrupt the technical infrastructure of 26m, including DDoS attacks or system intrusion attempts, is strictly prohibited.
  • Users found engaging in any fraudulent activity, money laundering, or other illegal activities through the 26m platform will be reported to the relevant authorities.

7. Privacy & Data Protection

Protecting users' personal information is a top priority for 26m. All personal data collected is processed in accordance with our Privacy Policy, which complies with international data protection standards. By using the 26m platform, you agree to the collection and processing of your data as described in our Privacy Policy.

  • Your personal information will not be sold, rented or shared with third parties without your consent, except to fulfil legal requirements or mandatory KYC processes.
  • 26m employs the latest encryption technology to protect all personal and financial data stored within our systems.
  • Users have the right to request access, correction, or deletion of their personal data by contacting the support team through official channels.
  • Your gaming activity data is stored securely and used solely for the purposes of service improvement, fraud detection and legal compliance.

For full details on how we handle your personal data, please refer to Privacy Policy our detailed

8. Liability Limits & Disclaimer

The 26m platform is provided on an "as is" basis. While we make every effort to ensure the platform operates smoothly and without interruption, there are circumstances beyond our control that may affect service availability.

  • 26m is not liable for any losses arising from service interruptions, technical issues, software bugs or factors beyond our reasonable control.
  • Users are solely responsible for their own gaming decisions. Playing on the 26m platform involves financial risk and users should only play with amounts they can afford to lose.
  • 26m makes no guarantee that any particular game will result in wins. All games are based on chance and outcomes are random.
  • Under no circumstances shall 26m's maximum liability to any user exceed the user's net deposit amount in the 30 days preceding the arising of the claim.

26m encourages all users to play within their means and gamble responsibly. If you feel that gaming is starting to have a negative impact on your life, please contact our team for assistance through the Responsible Gaming ours.

9. Account Termination & Suspension

26m reserves the right to suspend or terminate any user account at any time if there is a breach of these Terms, suspected fraudulent activity or any conduct that compromises the integrity of the platform or other users.

  • Users who wish to voluntarily close their account may do so by contacting the 26m support team. Any valid account balance (after deducting bonuses that have not met rollover requirements) will be returned within a reasonable timeframe.
  • Accounts terminated due to a breach of Terms may not be eligible for a balance refund, depending on the nature of the breach and the decision of our compliance team.
  • Users whose accounts have been terminated due to fraud or serious violations are not permitted to re-register or create a new account.
  • 26m will provide reasonable notice before account termination, except in cases where immediate action is required to protect the platform or other users.

10. Amendments to Terms & Applicable Law

26m reserves the right to modify these Terms and Conditions at any time at our sole discretion, particularly in response to changes in industry regulations, legal compliance requirements or platform service improvements. Amendments take effect immediately upon publication on the platform unless otherwise stated.

  • Users will be notified of material amendments via their registered email or in-platform notification at least 7 days before the changes take effect.
  • Continued use of the platform after amendments are published constitutes acceptance of the revised terms.
  • These Terms are governed by applicable law. Any dispute that cannot be resolved amicably will be referred to independent arbitration.
  • If any provision of these Terms is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.

Date these terms were last updated: January 2026. If you have any questions about these Terms, please contact the 26m support team via our official email or the live chat channel available 24/7.

Why 26m Trusted

Six pillars of trust that make 26m Malaysia's top choice

Transparent Terms with No Hidden Conditions

Every rule, bonus condition, and withdrawal policy is stated clearly in plain language. No confusing fine print — what you read is what you get.

Certified RNG & Fair Play

All 26m games use a Random Number Generator certified by an accredited independent body. Every spin, every shot, every outcome is genuinely random and fair.

User Funds Segregated & Secured

Your funds are held separately from 26m's operational assets. This means your winnings are always available and can be withdrawn at any time without disruption.

Integrated KYC Process

Our integrated identity verification system ensures that only legitimate users access the platform, protecting the 26m community from fraud and account misuse.

24/7 Customer Support

The 26m support team is available to help you clarify any aspect of these Terms and Conditions at any time. We believe an informed user is a happy user.

Responsible Gaming Programme

26m provides deposit limit tools, session time limits and self-exclusion options to help users maintain full control over their gaming activity.

Read & Understood? Join Now 26m Now

By understanding our Terms and Conditions, you are ready to enjoy a safe, fair and enjoyable gaming experience alongside more than 500,000 members of the 26m community in Malaysia.

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