Before you begin using the 26m platform, please read and understand these Terms and Conditions carefully. This document outlines the rights, responsibilities, and rules governing the use of all 26m services.
These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("User") and 26m ("Platform", "us"). By registering, accessing, or using any part of the 26m platform — whether via the website or mobile app — you hereby agree to be bound by all Terms set out herein. If you do not agree with any part of these Terms, please discontinue use of the platform immediately.
Important: These Terms are a living document and may be updated from time to time. It is the user's responsibility to review these Terms periodically. Continued use of the 26m platform following any amendment means you accept those changes.
The 26m platform is open to users who meet the following eligibility criteria. By registering, you confirm that you meet all stated requirements and that the information you provide is true, accurate, and current.
During the registration process, you are required to provide your full name, date of birth, a valid email address, and an active phone number. All this information is used to verify your identity through our integrated KYC (Know Your Customer) process. This process is in place to protect you and ensure the integrity of the platform.
Your 26m account is exclusively yours and may not be transferred, shared or sold to any other party. You are solely responsible for all activity that occurs under your account, including any financial transactions and gaming activity.
Note: 26m will never ask for your password via email, live chat, or phone. Be alert to phishing attempts and always access the platform through official channels only.
26m supports a wide range of local Malaysia payment methods including online banking, e-wallets and instant transfers. All financial transactions are processed through secure, industry-standard encrypted payment channels.
The following are the deposit and withdrawal conditions that every user should understand:
If there is any dispute regarding a transaction, users are requested to contact the support team within 30 days of the transaction date. Disputes raised after this period may not be able to be processed.
26m offers a variety of bonuses and promotions from time to time to add value for our users. Each bonus and promotion is subject to specific conditions stated in the relevant promotion terms, and users are advised to read those conditions carefully before accepting any offer.
Tip: Always check the latest promotions page for deposit bonus offers, weekly cashback, and loyalty programmes available to 26m members.
All games available on the 26m platform — including Slots, Sports, Bingo, and the Game Lobby — are operated using a Random Number Generator (RNG) that has been verified and certified by an independent body. This ensures every game outcome is fair, random, and cannot be manipulated by any party.
For more information on the specific rules for each game category, please refer to the relevant help page or contact our support team, available 24 hours a day.
26m is committed to maintaining a safe, respectful and enjoyable environment for all users. All users are required to conduct themselves in a polite and responsible manner while using the platform, including in all interactions with other users and our support team.
Protecting users' personal information is a top priority for 26m. All personal data collected is processed in accordance with our Privacy Policy, which complies with international data protection standards. By using the 26m platform, you agree to the collection and processing of your data as described in our Privacy Policy.
For full details on how we handle your personal data, please refer to Privacy Policy our detailed
The 26m platform is provided on an "as is" basis. While we make every effort to ensure the platform operates smoothly and without interruption, there are circumstances beyond our control that may affect service availability.
26m encourages all users to play within their means and gamble responsibly. If you feel that gaming is starting to have a negative impact on your life, please contact our team for assistance through the Responsible Gaming ours.
26m reserves the right to suspend or terminate any user account at any time if there is a breach of these Terms, suspected fraudulent activity or any conduct that compromises the integrity of the platform or other users.
26m reserves the right to modify these Terms and Conditions at any time at our sole discretion, particularly in response to changes in industry regulations, legal compliance requirements or platform service improvements. Amendments take effect immediately upon publication on the platform unless otherwise stated.
Date these terms were last updated: January 2026. If you have any questions about these Terms, please contact the 26m support team via our official email or the live chat channel available 24/7.
Six pillars of trust that make 26m Malaysia's top choice
Every rule, bonus condition, and withdrawal policy is stated clearly in plain language. No confusing fine print — what you read is what you get.
All 26m games use a Random Number Generator certified by an accredited independent body. Every spin, every shot, every outcome is genuinely random and fair.
Your funds are held separately from 26m's operational assets. This means your winnings are always available and can be withdrawn at any time without disruption.
Our integrated identity verification system ensures that only legitimate users access the platform, protecting the 26m community from fraud and account misuse.
The 26m support team is available to help you clarify any aspect of these Terms and Conditions at any time. We believe an informed user is a happy user.
26m provides deposit limit tools, session time limits and self-exclusion options to help users maintain full control over their gaming activity.
By understanding our Terms and Conditions, you are ready to enjoy a safe, fair and enjoyable gaming experience alongside more than 500,000 members of the 26m community in Malaysia.